FAQs

Q?

How often would my dog be able to come out to play?

A.

This will depend the type of service you are looking to book- for example with a lunch time play your pet will have 1 hour to play and go for walks, and with an overnight stay your dog will receive an evening walk on the day of collection and one in the morning before pick-up. Rest assured that we will always ensure your pooch is well exercised and cared for here at Dog Tales!

Q?

When are you able to take care of my dog?

A.

Our working times are as follows:
Day Care: Monday- Friday (7am to 6:30 pm) and Saturday (8am -5pm)
Full Boarding: Your pet is welcome for long or short stay at any time, just be sure to book early!
Lunchtime: Monday-Friday (12pm to 1pm)
Overnight stays: Everyday (5pm to 9am)

Q?

What if there is an emergency and my pet becomes ill?

A.

We know how important your pets are to you so we always take down all the relevant vet details from you when you sign up with us. We will always contact you in the unlikely event of an emergency. Rest assured that we will take your dog to their vet or the closest surgery depending on the scale of the emergency.

Q?

What locations do you cover?

A.

We are able to help dog owners in areas around Cumbria. This includes Kendal, Windermere, Ambleside, Staveley and the Lake District. We always try to accommodate our clients so do get in touch if you are looking for someone to care for your pet in any of the surrounding areas.

Q?

Am I able to ask for regular help with my dog?

A.

Of course! We are always more than happy to see your pet regularly and we do in fact have many pets that see us a few times a week- this is completely normal! We also have a fabulous Loyalty Scheme that you can sign up to and this will allow you to gain exclusive access to special offers/ discounts for you and your pet!

Q?

Does my dog have to be vaccinated?

A.

We do ask that all of the dogs in our care are fully vaccinated before coming to us. This includes being vaccinated for Kennel Cough. This means we are able to ensure your pet is protected when playing with other dogs.